You can cancel a pass easily in the system Just login to your Culture Pass Dallas account and click on Cancel Pass. However, this will only work if you have not clicked on the “Print/Download” button (and agreed to the warning that passes cannot be cancelled after viewing or printing.) Library staff cannot cancel passes for you. Passes cannot be cancelled after the fact.
We recommend you do not print your pass until right before your reservation. That way, you always have the option to cancel reservations yourself, should your plans change.
If you reserve a pass, the participating organizations will hold a seat or space for you. But there are a limited number of seats and passes available on any given day.
If you are not going to attend, please be sure to cancel the reservation so that someone else can use the pass.