Here's How it Works

Look below for answers to your Culture Pass questions or call 214-670-1400.

Culture Pass Dallas is designed to provide Dallas residents access to arts and culture programming free of cost, ensuring all residents have opportunities to experience arts and culture throughout the city. Culture Pass Dallas is also designed for Dallas area artists and organizations to utilize the program as a means to reach more audiences and promote individual programming. 

Culture Pass Dallas allows you to experience the amazing array of Dallas arts and cultural experiences.

Through the support of our amazing cultural partners, you can get free admission, and other great perks to attend the different museums, theaters, dance workshops, music performances, film screenings and more!

 

  1. Log in to the Culture Pass system using your Dallas Public Library card and PIN. (Click here if you don’t have library card or PIN.)
  2. Browse the available attractions and offers. 
  3. Make a reservation.
  4. Shortly before your visit, print out your pass.
  5. Take your pass to the attraction and enjoy the experience!
  6. Be sure to take the follow up survey that you’ll receive in your email.
 

And most importantly – keep supporting the arts in Dallas all year long.

  • Sign up for their email list
  • Tell your friends about the attraction or event
  • Come back again and buy a ticket (most attractions have discounts)
  • Attend an attraction or event you’ve never been to before
 

Each participating organization has limits on the number of passes you can reserve for any one event, and different offerings during any calendar year. Check the Participating Organizations page for more details.

 

In the Culture Pass System each library card patron can have up to three active reservations/passes at any one time. Once the date of your first reservation has passed, you’ll be able to reserve another.

 

Important Note: Currently, there is no limit to the total number of Culture Pass reservations you can make per calendar year. However, to ensure that the Culture Pass tickets are available to all who would like to use them, the Office of Arts and Culture, Dallas Public Library and participating organization’s reserve the right to restrict usage and place parameters on their offerings.

You can cancel a pass easily in the system by logging in to your Culture Pass Dallas account and click on “Cancel Pass” 48 hours prior to your event.


Things to note when reserving your pass:

  • A successful cancellation will only work if you have not clicked on the “Print/Download” button. If you did click on “Print/Download” button, passes cannot be cancelled after viewing/printing/downloading.
  • If you reserve a pass and “No Show” an attraction this may impact your ability to reserve with the same participation organization. (e.g. unable to reserve another pass with them)
  • Passes cannot be cancelled after the event has passed.
  • Library and OAC staff cannot cancel passes for you. 

 

There are a limited number of seats and passes available on any given day.

If you are not going to attend, please cancel your reservation.

Parking availability and cost varies attraction to attraction. 

Check the participating organization’s website or call to ask. 

Dress code depending on the attraction may vary. If you have any questions or concerns about dress code for a specific attraction, call ahead or visit their website.

Most all of the attractions are near public transportation. Check the DART webpage for more information, use Google Transit to plan a trip, or call the attraction to inquire.

The most current list of Culture Pass attractions venues is available on the Culture Pass website.

Click here for a list of all the participating partner organizations.

To find out what offers an attraction is currently offering, log in to the Culture Pass Dallas reservation system.

  • May need to check active status of Library Card.  Call 214-670-1400 to check on your library card registration status.
  • No passes are currently available for this attraction. Check on other dates, or call the attraction directly. 
  • You already have three active reservations. Once you have three reservations, no other offers will appear. Reminder: Cancel any offers you are not going to use at least 48 hours prior to the event.
  • There may be an age restriction on the offer. Call 214-670-1400 to check to see what age is listed on your library card.

You can get a library card at any branch of the Dallas Public Library.

If you’re having difficulty logging in to the Culture Pass System, call the library help desk at 214-670-1400.

Culture Pass Dallas is a partnership between the Dallas Public Library, Office of Arts and Culture, Dallas Arts Organizations, and you!

 

Culture Pass came to our attention through an event called Dallas Festival of Ideas. Action teams were created after the festival to create and develop an idea for the city based on the theme of that year and one of the projects would be given funding by working with Dallas Social Venture Partners among other partners.

 

The action team behind the Culture Pass idea was spearheaded by local artist and organizer Erica Felicella, and although the project did not win the competition the Dallas Public Library and the Dallas Office of Arts and Culture thought it was such a great and equitable idea for the city that they decided to champion it forward into existence.

CITY OF DALLAS | Contact Us | Disclaimer | Privacy Policy
The Office of Arts and Culture is a division of the City Manager’s Office of the City of Dallas